We have had significant weather disruption over the last few weeks, which has delayed us. We apologise for the delay to your service this month, we will be doing our best to catch up were possible.
We hope to be up to date with all accounts by the end of next week (week ending 14/06/20). Excluding any internal work, which is still currently being postponed for the time being. We would like to say thank you for your patience during these exceptional circumstancing, and apologise the for delay to your service. Social Distancing Our social distancing measures will likely be in place for some time to come, and would ask that customers maintain 6ft distance from our staff, you can review our recent post on this here.
Resuming service Now that we have had time to assess our situation and take the necessary precautions, we are resuming service with some changes to help protect our customers and staff. We recommend that our customers use our direct debit system By using our direct debit system, we will not have to make any attempt to collect payment in person, and this allows us to provide our service to you without any close contact. More Info Social Distancing We ask that customers follow social distancing guidelines, while we are working on your property, keeping a distance of at least 6ft…
Update Following this evenings public address by the Prime Minister, we are suspending our service until further notice; to aid in the efforts to stop the spread of Coronavirus. Throughout this lock down, we will all be with our families, staying safe and doing what we can to see this through. Once normality creeps back in, and the restrictions on movement are lifted, we will be here for you. I want to thank all of my customers for there support and kindness, and wish you all well. Yours Sincerely Gerard McManus
Update Isolation Over-70s as well other vunerable groups have been asked to self isolate, which may be for a number of months. We don't know the exact age of our customers, or if they have a health condition that puts them at higher risk, so we won't be aware that you are self isolating. Our staff generally have very minimal contact with our customers, however your service charge can also be paid using our alternative payment methods, which eliminates any need for close interaction. We would ask that any customers self isolating contact us, and we can discuss your preferred…
After a turbulent January, we are experiencing more bad weather this week with high winds are flooding around the area. This will cause unavoidable delays to your window cleaning service this month. Once conditions improve we will be working to get to you as soon as possible.
Festive Holiday Dates We will be closed for two weeks from the 23rd December 2019. We would like to thank you for your custom through 2019, and wish you a very merry Christmas and a happy new year. The weather throughout December has been difficult, and we apologise to any of our customers, who we do not manage to get to before we close. Your property will be serviced as soon as possible on our return.
We have been held up this week frequent rain and high winds. We will likely loss three days this week to the weather disruption and will be running behind as a result. We will do our best to get to our customers as soon as possible.
Our office will be closed until the 14th July. We will be unable to respond to calls and emails until after this date.
Our second week and back from our festive break, has seen us almost completely shut down with heavy snow ice and rain, and has set us almost another week behind. We will be doing our best of get to as many customers as we can once conditions improve. I have personally seen at least a dozen car crashes as a result of the adverse weather we are getting at the moment. Hopefully the conditions will improve soon, and we will do our best to get to our customers as soon as possible.