What information do we collect from you through our website

We have a contact form on our website, which will enable you to send us your name, address and contact telephone number, to make an enquiry regarding our service.

How will this information be used

The information you provide will only be used to respond to your enquiry, and will not be stored, or shared.

Paying by Paypal

When you are paying an invoice by Paypal, debit or credit card, your information will be process and stored by Paypal.

You can find more information about Paypal on there website.

www.paypal.co.uk

Paying by Direct Debit

If you decided to signup to pay your service charge by Direct Debit, your information will be process and stored by GoCardless.

You can find more information about GoCardless on there website.

www.gocardless.co.uk

Customer record

If you decide to use our window cleaning service, we will ask for some personal information(name, address, contact number), and will store this information in a web-based software called Cleaner Planner.

cleaner planner

How will this information be used

The personal information we hold on you will only be used within the scope of provide our service and will not be shared.

Txt Notifications

When your signup to our service, we will ask for a mobile telephone number. If we expect to be delayed more than a week, we will send a txt notification. This will generally only be due to staff holidays.

We will ask permission to send these notifications when you sign up to our service, and you can opt out at any time.

UK DPA

You can find more information about the Data Protection Act and your rights regarding your personal information on the Government Website.