gerardmcmanus – Page 6 – McManus Window Cleaning

23

Mar

Updates

Government lock down

Update Following this evenings public address by the Prime Minister, we are suspending our service until further notice; to aid in the efforts to stop the spread of Coronavirus. Throughout this lock down, we will all be with our families, staying safe and doing what we can to see this through. Once normality creeps back in, and the restrictions on movement are lifted, we will be here for you. I want to thank all of my customers for there support and kindness, and wish you all well. Yours Sincerely Gerard McManus

15

Mar

UpdatesCorona virus isolation over-70s

Corona virus

Update Isolation Over-70s as well other vunerable groups have been asked to self isolate, which may be for a number of months. We don't know the exact age of our customers, or if they have a health condition that puts them at higher risk, so we won't be aware that you are self isolating. Our staff generally have very minimal contact with our customers, however your service charge can also be paid using our alternative payment methods, which eliminates any need for close interaction. We would ask that any customers self isolating contact us, and we can discuss your preferred…

09

Feb

NewsChanges, Cheque, Debit, Direct, Methods, News, Payment, Payment Methods, Paypal

Changing from Paypal to direct debit

As of the 1st October 2020, we will no longer be accepting payment by cheque and paypal. Instead customers who normally use these methods can opt to pay by direct debit, if paying in person is not suitable. Contactless payment system Existing customers can opt to pay in person, or pay their service charge by Direct Debit. For all new accounts taken on, we will only be accepting payment by Direct Debit. Setup Direct Debit Reason for the Change Adapting to customer habits Less and less of our customers carry cash and are opting to pay electronically, however the existing…

09

Feb

Updates

More bad weather

After a turbulent January, we are experiencing more bad weather this week with high winds are flooding around the area. This will cause unavoidable delays to your window cleaning service this month. Once conditions improve we will be working to get to you as soon as possible.

16

Dec

Updates

The Festive Holidays

Festive Holiday Dates We will be closed for two weeks from the 23rd December 2019. We would like to thank you for your custom through 2019, and wish you a very merry Christmas and a happy new year. The weather throughout December has been difficult, and we apologise to any of our customers, who we do not manage to get to before we close. Your property will be serviced as soon as possible on our return.

10

Oct

Updates

Weather Disruption

We have been held up this week frequent rain and high winds. We will likely loss three days this week to the weather disruption and will be running behind as a result. We will do our best to get to our customers as soon as possible.

10

Sep

News

New Direct Debit System

Direct Debit (GoCardless) We have recently implemented a new direct debit system, powered by Go Cardless. This system integrates with our system (Cleaner Planner), allowing our customers to pay for their service by Direct Debit. What is Go Cardless? Go Cardless is a company that processes DD (direct debit) payments. They are one of the largest DD processing companies in the UK. Serving 30,000 UK business and organisations including HM Government. What is a direct debit? Unlike a standing order which comes off at the same date each month, a direct debit can be a one off or recurring payment.…

29

Jun

Updates

Holiday closure

Our office will be closed until the 14th July. We will be unable to respond to calls and emails until after this date.

03

Apr

News

First look at our new logo

We are re-branding You will soon see our new logo on our uniforms and multimedia. Over the past year we have been working to re-brand. Our business name will remain the same, with a new logo that better reflects our business. This includes a number of documents that are better designed and more informative for our customers, as well improving our advertising. Our new Logo

20

Jan

Updates

Snow and Ice

Our second week and back from our festive break, has seen us almost completely shut down with heavy snow ice and rain, and has set us almost another week behind. We will be doing our best of get to as many customers as we can once conditions improve. I have personally seen at least a dozen car crashes as a result of the adverse weather we are getting at the moment. Hopefully the conditions will improve soon, and we will do our best to get to our customers as soon as possible.