On Holiday

On Holiday

Due to staff holidays this month, as well as the unseasonably wet and windy July we have had, we are running later than usual. I apologise for any delays this has caused to your service. We will endeavour to get to you as soon as possible.
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January Delay

January Delay

We have been closed over the festive period for a few weeks, and will be running later than usual as a result. Coupled with the weather, this could be a good few weeks later than normal. We will be getting everyone up to date throughout January. This can take 4-5 weeks before we are fully caught up with all our accounts. We apologise for the delay this causes to your service, and will endeavour to get to everyone as soon as possible.
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February Storms

February Storms

After returning from Christmas break, and catching up with the majority of our work, we have been battered with storm after storm throughout February. The persistent rain and high winds from the storms, as well as business disruption due to Covid self isolation rules, has caused significant delays to our service. We are very sorry for the delay this will have caused to many of our customers. We will be closing our diary to new accounts, and doing our best to work around the weather to catch up with everyone as soon as we can. Many thanks for your patience.…
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Christmas Break

Christmas Break

We will be closed this year through to the 5th January, to allow our staff to take some annual leave over the festive period. December as usual gave us some difficult weather to work around, and unfortunately left us running a little late. Any customers we did not manage to get to before Christmas, will be serviced in January once we are back. I would like to thank all our customers for their custom throughout the year, and wish you all a Merry Christmas and a happy New Year!
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Delayed

Delayed

I just wanted to update my customers, currently serviced by myself (Gerard), I have been off the last few weeks with a broken toe. An unfortunate accident at home. I am healing well, but will be out for another few weeks. I am sorry for the delay that this will cause. I will be round as soon as possible. Thank you for your patience. Gerard
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Weather Disruption

Weather Disruption

We are running behind this month due to the fairly constant bad weather through January, this week we have lost around 4 days to wind and rain. We will be working over the weekends, and doing everything we can to get our customers up to date as soon as possible. We are sorry for the delay.
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Festive Holidays

Festive Holidays

We will be closed for three weeks over the festive period to allow for staff holidays. The weather throughout December has been difficult, and apologise to any of our customers we have not managed to get to before closing, you will be serviced as soon as possible once we return in January. We would like to thank you for your custom throughout 2020, and wish you a very Merry Christmas and a Happy New Year! Service Delay Normally we only close for two weeks over the festive period, however due to the March lockdown, we agreed to defer a week…
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Weather Disruption

Weather Disruption

We have had significant weather disruption over the last few weeks, which has delayed us. We apologise for the delay to your service this month, we will be doing our best to catch up were possible.
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Up to date

Up to date

We hope to be up to date with all accounts by the end of next week (week ending 14/06/20). Excluding any internal work, which is still currently being postponed for the time being. We would like to say thank you for your patience during these exceptional circumstancing, and apologise the for delay to your service. Social Distancing Our social distancing measures will likely be in place for some time to come, and would ask that customers maintain 6ft distance from our staff, you can review our recent post on this here.
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Social distancing and safety measures

Social distancing and safety measures

Resuming service Now that we have had time to assess our situation and take the necessary precautions, we are resuming service with some changes to help protect our customers and staff. We recommend that our customers use our direct debit system By using our direct debit system, we will not have to make any attempt to collect payment in person, and this allows us to provide our service to you without any close contact. More Info Social Distancing We ask that customers follow social distancing guidelines, while we are working on your property, keeping a distance of at least 6ft…
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