Accounts Policy

Policy Wording

Accounts with two outstanding invoices are placed on temporary hold until payment has been received. If you have any concerns, or would like to discuss your account, please do not hesitate to contact us.

Further information

You will find this policy wording on all our invoices.

Over the years we have unfortunately had to write off thousands of pounds in unpaid service charges. We collect payment on completion of work, and politely ask that customer pay promptly, which enables us to cover the costs involved in providing our service.

We are a small business, and without the prompt payments we receive for our customers, our business would not be viable.